This technique is utilized to implement following a failed export to portal. The video will guide you through
1. Exporting the file to a 3MC format and saving on the computer
2. Uploading the target file back into the customers data base with a new name
3. Export process of newly updated version
If the issue persists or you need further assistance, please submit a ticket with this link (Submit a Request) and the RunDNA Team will get back to you soon!