LiveVideo module could not be created - "1/3" or "2/3 cameras found" Error

When receiving the error "1/3" or "2/3 cameras found" when launching the RunDNA software, follow the below steps. 

1. If the Error reads "Only 1/3 cameras found" or "Only 2/3 cameras found", complete the following steps
   1. Close the RunDNA Software
   2. Check the USB Hub at the back of the camera bar for any loose USB cords
   3. Relaunch the RunDNA Software to check if the error has been resolved
2. If the error proceeds, close the software again, unplug and re plug in the USB at the cable to computer interface
3. Ensure that the USB camera cable and green dongle file are plugged into opposite sides of the laptop device (USB hub extenders are not recommended)
4. Relaunch the RunDNA Software

If the issue persists or you need further assistance, please submit a ticket with this link (Submit a Request) and the RunDNA Team will get back to you soon!